Customer Reviews & Testimonials

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What Are Troutman Pool & Leisure Customers Saying?

Margaret – Mooresville, NC

“I had structural problems with my inground pool. It was slowly sinking in one side. Other companies didn’t want to touch the project. Troutman Pool took on the project at the best price quote and even worked with the mess left by another contractor who started the job, then vanished. John personally worked every day on the project, coming up with ingenious problem-solvers. Today, I have a pool even better than the original. I agree with everything said by other customers regarding his honesty, professionalism, and knowledge. He is a genius! I am so grateful for him.”

Thrilled with our beautiful pool! We could not be happier with our pool. From start to finish John went above and beyond to help in every way. I would recommend him and his crew to anyone looking for top quality, excellent customer service and competitive pricing. Every one who visits comments on how our pool is one of the most beautiful they’ve ever seen! Thank you so much John and Troutman Pool!

Randy – Cleveland, NC

“Troutman Pool did a great job of replacing my sand filter when I was having trouble cleaning up my pool. Got exactly what I needed and very responsive.”

John – Cornelius, NC

“I have used Troutman Pools for many years and I have never found anyone more honest, knowledgeable, and reliable. They will go out of the way to help you and try to save you money. I do most of my own pool work but when I need a pool company they are only ones I will use and I have tried others.”

Andy & Freda – Statesville, NC

“Hey guys, I wanted to let you know how pleased Freda and I are with our pool. You did a great job in meeting our needs and explaining the different products and equipment. You gave us different options so that we could make the best choice for the size of the yard and existing landscape. John has provided excellent advice and service after the pool was completed. I would highly recommend Troutman Pool to anybody wanting to build a new pool or renovate an older pool. John and his crew do a fantastic job.”

John – Mooresville, NC

“We contracted with Troutman Pool to install a cover and from beginning to end John was always in communication with us every step of the way. There were several delays caused by the manufacturer, but John kept us in the loop through the entire process and always made sure we knew what was happening. The installation itself went very well and the cover does a great job of keeping the leaves etc. out of the pool in the winter. I would highly recommend Troutman Pool for any job as their followup and attention to detail is excellent.”

Terry – Mooresville, NC

“Troutman Pool & Leisure cares about their work and their customers. They provide excellent consultation and installation, honor their commitments for price and time and see a project through to completion and customer satisfaction.”

Kevin & Babette – Mooresville, NC

“Thank you so much for installing our inground pool! It turned out nicer than we ever imagined. We are grateful to have found you and appreciate your professionalism, attention to detail, hard work and valuable advice. You did an outstanding job. Please feel free to use us as a reference at any time.”

Jeannie & Joe – Mooresville, NC

“We would like to thank you and your staff for such outstanding and professional service on the installation of our pool and patio. The services you provided were beyond our expectation. Thanks again to Troutman Pool & Leisure’s fabulous crew!”

Robert & Amanda – Harmony, NC

“John & Susan are true professionals who have the owner’s best interest in mind. Susan’s design ideas and John’s strong building skills make for a dynamic finished product. Their range is diverse and we recommend Troutman Pool and Leisure to anyone who wishes for any type of backyard or outdoor building project.”

Doug – Mooresville, NC

“Troutman Pools and Leisure has always been the company we call when we need service on our pool for the last 12 years. John is responsive to our needs and when an appointment is made, it is kept. We had tried other pool companies before being referred to John, the owner, and were not impressed by either their work or reliability. We have recently switched from Chlorine to Salt and Troutman Pool and Leisure took care the transition. Very helpful during the entire process and made the transition effortless.

Just this year Troutman Pool and Leisure installed a custom pool cover that is second to none. The ordering process was simple, and the installation was exactly what we anticipated, perfect. I would recommend John and his company, as I have frequently done in the past, to anyone that is discouraged with their current pool company.”

Chase & Alaina – Huntersville, NC

“The weather was getting warmer and it was time to take off the cover and re-open the pool. Surprise! The vinyl pool liner had failed and we had a puddle of slime where our beautiful swimming pool once was. After several other pool contractors gave us the run around on pricing, availability, and sometimes no response at all, we became very frustrated. We even started to consider filling the pool in with dirt and being done with it. Thankfully we found John at Troutman Pool who assured us all that needed to be done was to replace the vinyl liner. He was very very prompt and professional in giving us an estimate and showing us the numerous options of how to remedy our situation. The price was very fair and John’s confidence in the work to be done convinced us to hire his company. Once our family had agreed on the style of liner we wanted to go with, the process of replacement began. From start to finish it went smooth and easy. John and his crew knocked out the whole project much quicker than we had expected. Three years later we are still just as happy with their services. John always responds when I contact him, is knowledgeable, and trustworthy. I would, without hesitation, recommend Troutman Pool and Leisure to any of my own friends and family.”

Peter – Mooresville, NC

“Troutman Pool is fantastic! John is a straight-shooter and is great to work with. We’ve trusted him with all of our pool needs, including structural repairs.”

Michael – Mooresville, NC

“I have used Troutman Pool several times over the years and have always been completely satisfied with the work performed. John always delivered excellent work at a fair price.”

Bobby – Mooresville, NC

“I have used the services of Troutman Pool for more years than I can remember. John has replaced the liner at least once. Not an easy task because our pool is kidney shaped, 24,000 gallons. The last time, a few years ago, John replaced everything including the concrete decking, stairs, filter, all plumbing, jets, skimmers, diving board etc. Because of the major overhaul, we received bids from 3 other companies. Troutman Pool gave the most reasonable bid (most honest). John suggested we convert to salt. Best suggestion ever! My entire family, including grandchildren, love it, Not to mention, it is much easier to maintain, not nearly the maintenance required, much more pleasing on the skin. John and his staff are always quick to respond. We call and he’s there within a day or two. Troutman Pool opens and closes our pool each year. 5 star operation. We would not consider using anyone else.”

John & Angie – Statesville, NC

“John Kiker completed our family’s pool April 2017 and we are extremely satisfied with the final results! John was fabulous to work with. He is extremely particular about his workmanship and providing the best quality. He is always punctual and maintains great communication and professionalism. We have referred him to anyone who has inquired about our pool and will continue to recommend him. If you are considering putting in a pool Troutman Pool is most definitely the way to go. Thank You John for providing our family with a quality pool that we can enjoy with our friends and family for many many years to come!”

Paul & Stacey – Concord, NC

“I just want to tell you how pleased my husband and I are with our pool. We especially appreciate working with a contractor who did what they said they were going to do when they said they were going to do it. Not only did you completely renovate our pool deck and pool, you replaced our old equipment with a salt system to help the water chemistry and installed an automation system with a handheld remote. This puts us in control of all the equipment with a touch of a button.

In addition, Troutman Pool & Leisure helped us design a beautifull spillover hot tub that our friends and family are amazed to learn was not part of the original construction. Not only did you complete our pool when promised but you went the extra mile to make sure everything was done correctly and working properly. Working with you was a great experience. We would not hesitate to HIGHLY recommend Troutman Pool & Leisure to our friends and anyone who is considering a pool.”

Brett & Joan – Kannapolis, NC

“We would like to thank you for a job well done in the construction of a truly quality and custom pool. Troutman Pool & Leisure was a step above the typical pool contractor. You took such great care in the construction, it was almost like you were building it for yourself. Every detail seems to have a personal touch. Your experience and insights helped us in areas where we needed to rely on your suggestions. Your suggestions were greatly appreciated and used.

The “hands on” aspect of Troutman Pool’s management in the day to day construction was far beyond our expectations in getting the work done promptly and correctly. We get compliments all the time about the pool. We will always show our pool with pride! We are extremely pleased with Troutman Pool & Leisure and will be more than happy to share our experience with any familes that have decided on installing a pool.”